- Not accepting any 3rd party ecommerce resellers (e.g., Amazon).
- $14.99 flat rate shipping on orders less than $150 to destinations within the contiguous US.
- Free Freight on order over $150 to destinations in the contiguous US.
- Will dropship for $3.50 fee + shipping per order.
- For orders outside the contiguous US, PetEdge will contact you with a freight quote, duties and fees are to handled by the customer.
- Ships from IL within 1-3 business days.
- Accepts VISA, MC, AMEX, Discover - bills as Pet Dealer Services
- Please note that PetEdge does not process back orders - if the item you ordered is out of stock at the time of shipping you will need to place on your next order with us. We apologize for any inconvenience.
If your purchase arrived damaged, or if items in your order do not meet your expectations, please contact us within 30 days. We want to make it right!
If you would like to return an item, please provide the required information to Customer Support. A customer service representative will contact you the next business day with a Return Authorization Number or a request for additional information.
The Return Authorization Number must be written on the package being returned.
Send your return via FedEx, UPS or Insured Mail to the address on the shipping label. Returns do not include shipping and handling.
****Please note that order shipped outside the contigous 48 states are not processed until you approve the shipping quote. Once approved we will ship your order right away. If the order is refused before delivery, original shipping charges may not be refunded back.
PetEdge has always lived up to its name by having an "edge" on the pet supply industry. Today we are the largest supplier to pet care professionals and independent retailers. Groomers, kennels, veterinarians, breeders, and active pet enthusiasts have access to over 12,000 national-brand and exclusive PetEdge-brand products through our catalogs and website. Our mission is to continue finding better ways to serve our customers, and more innovative ways to foster creativity in the industry, until we stand alone as the leader of pet products. We help our customers build their businesses by researching and developing innovative, top-quality products at remarkably low prices. We strive to offer the best customer service in the business as well as fast, on-time delivery.
Today the company is over 60-years-old. We believe our success resulted from developing mutually beneficial relationships with its partners. Our top priority is to create value and put in place strategies that will be beneficial, and offer growth potential, to pet care professionals, groomers, and retailers in the pet supply industry.