- IMPORTANT HOLIDAY NOTE: Due to heavy Christmas order volumes, lead times for decorated treats are averaging between 10 - 14 days (or 2 standard weeks). Orders that contain non-decorated treats only have lead times between 5-10 days.
- Download our Retail Scan Sheets to use at your register or expedite inventory receiving!
- Order minimum is $50 (although 5 - 7 trays will ship in a small box and maximize your ROI on shipping costs).
- Actual Freight charges will be added to each order.
- Normal order processing times average between 5 - 10 business days, although lead times will increase during sales or busy seasons (Valentines, Global Pet Show, SuperZoo, Halloween, and Christmas). In the summer, shipments may be delayed due to weather (temperatures above 85 degrees). Orders with custom treats will require additional time for design and approval.
- Orders are shipped from Silverdale, WA via FedEx Ground, unless prior arrangements are made.
- Orders cannot be shipped internationally
- All products are guaranteed against breakage during transit, but issues must be reported within 7 days. Cold Packs will be added to any order when the destination temperature is consistently above 85 degrees.
- We accept Visa, MasterCard, American Express, and Discover.
- Paws Gourmet Bakery products cannot be sold on Amazon, Ebay or other 3rd party websites.
Check out our new set of Retail Scan Sheets, which helps solve the scanning unwrapped decorated treats. An image of our new Year Round sheet is displayed below. There are also scan sheets for each season and holiday. Our scan sheets were designed to make both the checkout and inventory receiving processes faster and more efficient. Click HERE to access the current sheets on Google Drive.
We are a small family-owned company that makes the treats you would make at home, if only you had the time. All of our products are hand-crafted (rolled, cut, baked, decorated, and packaged). We believe in the mantra that you are what you eat, and that mantra extends to our fur-kids.
Our recipes are simple, clean, and the quality of our ingredients is higher than most human bakeries. We also believe that healthy treats (completely free of corn, wheat, soy, and anything artificial) don't have to be boring. All of our decorated products are hand-crafted using dyes that are 100% fruit and vegetable based. We are exclusive to the independent pet channel, and our products will never be found in mass markets.
We love making custom treats unique to our retail clients, which is why our Custom 5" Bones are in our top 5 category of Best Sellers. Feel free to reach out and start a discussion on how we can make your store stand out!