- The minimum Order Amount is $150
- Shipping charges are 11% of the total cost of the order that is shipped. Shipping charges are added at the time of payment processing.
- Orders typically ship within 7 business days.
- We accept Visa, MasterCard, American Express, and Discover.
- Shipping within the 48 contiguous U.S. Please call Petmate for a freight quote if placing an order outside of the U.S. or to AK or HI.
- Retailers selling Petmate® products are compelled to follow our MAP Policy and MAP List.
First time ordering with Petmate®? Please email a copy of your State Tax ID and Resale Certificate to service@wholesalepet.com - Any items on BACKORDER will not be filled and automatically be canceled from your order. You will not be charged for these items.
- Petmate® warranties against manufacturer defects. Please let us know of any defects within 30 days of purchase.
- All Returns must be pre-approved by our Customer Service Team. Please contact them at consumerservices@petmate.com
- The cost of freight will be deducted from the returned goods.
- The cost of freight will be determined during the call to customer service. Return freight is the responsibility of the customer returning goods.
- Petmate is proud to be a member of the Pet Sustainability Coalition, therefore we do not offer invoices as we strive to be green-friendly for our environment. We suggest printing your Wholesalepet.com order as a reference once your shipment arrives.
- Please note: Petmate does not authorize reselling on any third-party marketplace
Cosmic Pet features multiple brands of pet products for cats and dogs that are designed and manufactured exclusively. Formerly known separately as Hyper Pet, R2P Pet, Ultra Paws, and OurPets we are an industry leader in innovative and stimulating pet toys and accessories that help strengthen the bond between pets and their parents. Since October 2021, Cosmic Pet has been part of the Petmate family of brands.
Our mission is to lead the pet industry by developing iconic and trend-setting products that create value for our partners by delivering great experiences for pets and their families. We continually strive to exceed all our customer's expectations while providing only the best for our four-legged friends.