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Join our Mission. Join the Loop®. IN STORE RECYCLING PROGRAM
*Available in the US only.
Help us give more old toys a new life.
Since 2004 West Paw Zogoflex® toys have been infinitely recyclable - meaning when customers bring well loved and worn out Zogoflex toys back to your store, we recycle them into more things dogs love – Toys.
The more we get back, the greener Zogoflex gets. Over 266,589 lbs of well-loved toys have been cleaned, put through the grinder and turned back into new toys. Thank you! Your customer returns help us make Zogoflex a zero-waste product. We will continue to do our part in decreasing the amount of plastics that are forever stored in landfills.
We’re making it even easier for you to Join the Loop and to drive traffic to your store.
Here’s how:
- Order your FREE Join the Loop box on Wholesale Pet. You'll get a West Paw Recycling Center box, a link to "Join the Loop" social media posts for you to use, "Recycler of West Paw Dog Toys" sticker, and pre-paid return boxes.
- Collect any Zogoflex toys until the return box is full then simply send it back to West Paw using the pre-paid shipping label and we’ll make more toys! (Love It Guarantee friendly, contact West Paw for details.)
- Make the world a better place, one recycled toy at a time.
West Paw guarantees every product we manufacture in Montana – that’s all of them. If your customers are unhappy with the performance of a West Paw product they purchase from you, we offer a one-time replacement or refund (per toy design) for their purchase. It’s that simple. Visit WestPaw.com for more details.
No dog toy, no matter who makes it, is indestructible. Encourage your customers to choose only toys that are the appropriate shape, size and material for their dog and remind them to always supervise their dog’s use of any toy. If you have a customer whose dog has damaged one of our toys, please have them discontinue use of the toy immediately and take advantage of our Love It Guarantee™.
Information and Policies
West Paw Ordering Terms
- $100 minimum order required - occasionally more during promotions
- Easy flat rate shipping starting at $15 per order. Orders typically ship within 1-2 business days. Shipping lead time is subject to change without notice. Current shipping lead time is 4 days. Click here for shipping rates.
- West Paw items may not be sold on third party websites such as Amazon, Ebay, etc.
- First time ordering through West Paw? Please fill-out our Vendor Application.
- We are not accepting 3rd party or ecommerce only retailers at this time.
- West Paw does not sell to distributorships.
- West Paw cannot ship to Canada. If ordering in or shipping to Canada please contact your West Paw rep or info@tritonanimal.com.
- If ordering or shipping outside of the USA, please contact West Paw directly: world@westpaw.com
- Please review West Paw's full Terms & Conditions.
- If your customers are unhappy with the performance of a West Paw product they purchase from you, we’ll replace toys, treats, and accessories that aren’t up to snuff within 6 months of purchase. Replacements are limited to once per design, per household. For malfunctioning beds, we’ll swap in a replacement one time within 12 months of purchase, limited to once per household. Visit WestPaw.com for more details.
- Accepts Visa, MasterCard, and Amex.
- Please download and review West Paw's Advertising Policy.
We take great pride in the quality of our American-made products and we want you and your pet to be happy with your purchase at West Paw. If anything seems amiss please contact us at 1-800-443-5567 or westpaw@westpaw.com and one of our friendly Customer Service team members will be happy to help. We are proud to offer our Love It Guarantee on all of our products.